Here at New Duston Garage, we take privacy seriously and will only use your personal information in the administration of the services you require.
New Duston Garage will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email etc.
Why we need it
We need to know your basic personal data in order to provide you with repair and/or MOT services. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.
What we do with it
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found upon request.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. More information on our retention schedule can be made available upon request.
What we would also like to do with it
Occasionally we would like to contact you with other offers or services we provide. If you consent to us contacting you for this purpose, please tick to say how you would like us to contact you.
We would however like to use your name and email address to inform you of our future offers and similar products. You can unsubscribe at any time via phone, email or our website. Please let us know if this is something you are interested in.
What are your rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Our data protection contact is Richard Brown and you can contact him at [email protected]