I screwed up my calendar and ended up with an expired MOT. NDG's team were fully booked but in my time of need, found a way to get me back on the road quickly.
Excellent service, especially when it counts.
New Duston Garage has made significant investments in cutting-edge diagnostic equipment and training to stay abreast of the constantly evolving technology in modern vehicles.
We mainly use dealer diagnostic platforms and equipment, backed up with a number of generic tools including Autel and Autologic. This allows us not only to interface with manufacturers for software downloads but also to program new components effectively.
With access to dealer equipment and comprehensive information, we stand on par with main dealers. This grants us the ability to retrieve detailed information such as wiring diagrams, repair manuals, manufacturer technical bulletins, security data, and digital service histories, among other critical data.
What diagnostics services can you offer me?
We provide a code read service for while you wait, but please ensure you book an appointment with us beforehand. This offers a record of fault codes and their explanations. Please note, this may not provide a definitive answer to warning lights or performance issues, as codes can be general.
For a comprehensive diagnosis, we recommend our detailed diagnostic service. Our Mastertech conducts a thorough vehicle scan, checking for updates, technical bulletins, known faults, and more. This hour-long service includes component and wiring inspections.
If the issue persists or needs further testing, we’ll create a diagnostic plan. Most faults are resolved within this hour. If not, we’ll provide a detailed plan and associated costs for further diagnosis and resolution.
At NDG Northamptonshire, we specialise in diagnosing and resolving various car issues, including:
- Poor performance
- High fuel consumption
- Anti-lock braking concerns
- Engine misfires
- MOT emission failures
- Airbag issues
- Engine management light alerts
- Poor starting
- Fuel injection troubles
- Electronic diesel control challenges
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I took a chance here as I've been badly let down by other garages who miss important checks causing me huge bills and breakdowns later or just mess you around. Most garages are dirty and never tell you what is involved or how long it will be and then you get a surprise bill at the end you weren't expecting.
Booked for a service and the place is very well organized and you are well... Read More
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Always very helpful, professional and are my go to trusted garage.
Would highly recommend. -
I had a mot and service at NDG the experience was very smooth from start to finish. Prices very competitive, This garage is excellent.
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Great garage, would recommend, have been fair, honest and competent with all repairs/work carried out on my vehicle.
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More than happy with the work carried out , everyone has been amazing, will be recommending them , my car runs without fault now , NDG take great care and pride in their work , thankyou you are amazing people.
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I contacted the garage on short notice for a repair, after them being recommended to me by another local garage. They luckily had a spot available in the week. The garage was always very polite and had great communication to let me know what the situation was with my car. The technician took the time to explain what the problem was and they also charged me a reasonable price.
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They do everything a main dealer does but for a lot less just had them serviced and MOT my Jaguar XE for half the price the main dealer charged me last year very friendly staff will be taking my car back again
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Always great service from the guys on the front desk and high quality work from the workshop
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A wonderful garage to use
Been using for 2 years always spot on with diagnosis
Very polite and helpful when you booking
Taking time to check and fix -
A wonderful garage to use, great honest hardworking people. Never any issues. Always spot on with diagnosis..
Thank you Louise @
Crystal Motors -
Great Customer Service, very polite & helpfull, when booking our car in for a mot and full service. Very professional company.
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Superb service as usual from these guys and gals. Been using for 3 years and always on point, reliable and courteous. Job came in under the quoted amount and had no hesitation passing on the saving unlike some others. Top work!
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Excellent overall service from NDG.
Matt was particularly professional, informative and very helpful. -
Excellent service, very friendly and professional, thoroughly recommended
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Excellent service, gave me reasonable quote for the work and kept me appraised at every step. These guys will not rip you off and they do a great job.
Updated review - bought my new car in following a fuel issue, they let us drop the car off early and actually got to the car before it was due, they did a great job.
These guys are efficient, trustworthy and good value for money, I... Read More
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Experts who care about service. Highly recommended.
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Great communication on the engine fault , cost and expected time frame to complete was fantastic. I cannot fault the Team and service I always receive at NDG, I wouldn't use anyone else.
Many Thanks Again.
Steve. -
I've always found them to provide an excellent service and to be very helpful and accommodating. They are upfront about pricing, with options for cheaper and more expensive parts.
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This garage has been superb, I've used them for three different cars and their professionalism is excellent. They have been very hospitable and understanding when accommodating me. They go the extra proverbial mile, you always get a comprehensive report from them. They are not the cheapest but you get top quality service and quality parts. They are also totally honest, unlike a number of... Read More
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NDG is very professional and transparent, and the staff are very pleasant. Would definitely recommend them.
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Fitted me in very quickly and repaired within 24 hours as a part was need. Excellent service, thank you.
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NDG are a well managed garage the staff are happy, helpful, and polite the work is done at a high quality and standard and not to expensive i would say average for a garage but you get the bonus of friendly staff and the high standards i give them a 10/10
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I have been using this garage for the last 2 years for service and MOT, both experiences have been 10/10 they have been friendly, great communication and any repairs I needed were done in a very quick turnaround.
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I have been meaning to post a review for ages now. I have been using the garage for about 5 years now and I wouldn't go anywhere else. Wonderful team, very professional and great customer service. I had an issue recently with my car and they fixed it quickly despite being very busy at the time. This has happened before too. They will always contact you to inform you what work needs to be done... Read More
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Been meaning to drop these guys a positive review for ages now. Moved to Duston nearly 5 years ago and have been using them ever since. They’ve always been great, quick, good prices, friendly. A solid local garage all round for someone who doesn’t really get how cars actually work. A review prompted by some minor, non-essential work needing doing and I didn’t even think to check anywhere... Read More
